Do I need to pick my equipment up or will it be delivered?

Used Equipment

All orders must be picked up from the Gear Store located in Louisville, CO.

Branded Merchandise

Our branded merchandise is delivered via mail service year-round. 

Click here for FAQ's about our Annual Gear Sale

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• Can you ship gear or merchandise?

  Used Gear Equipment sales are currently available for pick up in Colorado only, and we cannot ship large gear. All equipment orders must be picked up at the Gear Store located in Louisville, CO. Branded Merchandise We do ship branded merchandise. We ...

• I ordered Merchandise through my campers registration on Active. When will that be delivered?

  If you ordered merchandise in your camper's registration, the item(s) will be given directly to your child on their first day of camp in 2025. Please Contact Us if you have any questions about your merchandise ordered in your camper's registration.

• What is your refund policy on Used Gear?

  If you show up to pick up your item and decide you no longer want it, email gear@avid4.com with your request to process a full refund. Once you take an item home, returns will not be accepted. Click here for FAQ's about our Annual Gear Sale

• I just picked up a bike and something is not right with it. What can you do about it?

  Discounted bike tune up's can be scheduled at our Avid4 Warehouse in Louisville CO, otherwise, there will be no maintenance or warranty provided on used equipment. Please email gear@avid4.com to schedule your discounted bike tune-up.

• How long will Drop Off/Pick Up take?

  Plan for both Drop Off and Pick Up to take about 30 minutes. At Drop Off, you will meet your camper’s instructors for the week and take care of any last-minute registration paperwork. At Pick Up there will be a closing ceremony to wrap up your ...