What if I need to cancel at the last minute due to illness or injury?

For more information on our Registration, Cancellation, and Transfer Policies, please check out our Policies Page.

If your camper contracts COVID-19 within the week before the start of camp, please Contact Us or give our Customer Support Team a call at 720-249-2412 to discuss your situation. 

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• My child is feeling sick, can they come to camp?

  Campers need to be symptom-free for 24 hours before attending camp. If your child develops symptoms during camp, we will ask you for a negative COVID test, plus symptoms that have resolved.* The only exception is if your camper has a chronic ...

• What happens if a camper becomes ill or is injured?

  Injuries and illness at camp happen, but with a Registered Nurse on-site and all instructors certified in CPR & First Aid or more, you can rest assured your campers are in good hands. We have the luxury of having a full-service clinic with a ...

• What happens if a camper becomes ill or is injured?

  If a child gets sick, we will contact their parents and make a plan of action. We also contact parents immediately in the event of an accident or injury. Our camp staff will provide any minor medical treatments in the field to the extent of their ...

• What are your severe weather policies?

  Running programs fully outdoors means planning for severe weather and environmental policies. Read below for detailed plans about poor air quality, extreme heat, and poor water quality. Air Quality There may be times during programming where ...

• What is the cancellation policy for camps?

  If you cancel within 24 hours of your initial registration you can get a full refund. After 24 hours and through April 30, we have a tiered cancellation policy. When you cancel camp will determine your credit or refund options. Starting May 1, we do ...