What is the cancellation policy for camps?
If you cancel within 24 hours of your initial registration you can get a full refund.
After 24 hours and through April 30, we have a tiered cancellation policy. When you cancel camp will determine your credit or refund options.
Starting May 1, we do not offer a credit or refund if you choose to cancel.
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What is your refund policy on Used Gear?
If you show up to pick up your item and decide you no longer want it, email gear@avid4.com with your request to process a full refund. Once you take an item home, returns will not be accepted. Click here for FAQ's about our Annual Gear Sale
What if I need to cancel at the last minute due to illness or injury?
For more information on our Registration, Cancellation, and Transfer Policies, please check out our Policies Page. If your camper contracts COVID-19 within the week before the start of camp, please Contact Us or give our Customer Support Team a call ...
What are your severe weather policies?
Running programs fully outdoors means planning for severe weather and environmental policies. Read below for detailed plans about poor air quality, extreme heat, and poor water quality. Air Quality There may be times during programming where ...
How do I use the credit on my account?
Check here to make sure that when you're registering for a new program, the credit on your account gets applied first! To use the credit on your account, you'll go through the registration process as normal. However, when you get to the final payment ...
What is your policy on lice?
Lice Policy for Expedition Camps Avid4 Adventure’s No Lice/No Nits Policy There are a lot of misconceptions about head lice. Lice is a very common problem and not one that occurs from being “dirty.” They cannot live without a human host, which is why ...