Gear & Merchandise
I ordered Merchandise through my campers registration on Active. When will that be delivered?
If you ordered merchandise in your camper's registration, the item(s) will be given directly to your child on their first day of camp in 2025. Please Contact Us if you have any questions about your merchandise ordered in your camper's registration.
What condition is your gear in?
Check out all available gear at our Online Gear Store. All gear has been used in the 2024 season and is between 25-70% off MSRP. Gear is sold in, "as is" condition, and must be purchased online then picked up at at our Avid HQ Warehouse in ...
What is your refund policy on Used Gear?
If you show up to pick up your item and decide you no longer want it, email gear@avid4.com with your request to process a full refund. Once you take an item home, returns will not be accepted. Click here for FAQ's about our Annual Gear Sale
I just picked up a bike and something is not right with it. What can you do about it?
Discounted bike tune up's can be scheduled at our Avid4 Warehouse in Louisville CO, otherwise, there will be no maintenance or warranty provided on used equipment. Please email gear@avid4.com to schedule your discounted bike tune-up.
Can you ship gear or merchandise?
Used Gear Equipment sales are currently available for pick up in Colorado only, and we cannot ship large gear. All equipment orders must be picked up at the Gear Store located in Louisville, CO. Branded Merchandise We do ship branded merchandise. We ...
Do I need to pick my equipment up or will it be delivered?
Used Equipment All orders must be picked up from the Gear Store located in Louisville, CO. Branded Merchandise Our branded merchandise is delivered via mail service year-round. Click here for FAQ's about our Annual Gear Sale
When is the store open?
STORE HOURS The Gear Store is open by Appointment Only. Please Email us at gear@avid4.com to schedule a day and time to come pick up your gear. Our gear pick up hours are Tuesdays & Thursdays between 9:00am-4:00pm Click here for FAQ's about our ...
Where is your store located?
The Gear Store is located at 1501 Empire Road. Louisville CO 80027 Please enter through the center of the building. Click here for FAQ's about our Annual Gear Sale